{"id":5856,"date":"2025-10-10T13:27:08","date_gmt":"2025-10-10T11:27:08","guid":{"rendered":"https:\/\/bockauf.studio\/terms-and-conditions\/"},"modified":"2026-05-29T13:33:34","modified_gmt":"2026-05-29T11:33:34","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/bockauf.studio\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"class_list":["post-5856","page","type-page","status-publish","hentry"],"grid":"{\"colCount\":12,\"colGutter\":1,\"rowGutters\":[],\"frameMargin\":5,\"leftFrameMargin\":5,\"rightFrameMargin\":5,\"topFrameMargin\":10,\"mus\":{\"colGutterMu\":\"%\",\"rowGutterMu\":\"%\",\"topFrameMu\":\"%\",\"bottomFrameMu\":\"%\",\"frameMu\":\"%\"},\"bottomFrameMargin\":15,\"rowAttrs\":[{\"relid\":1}],\"bgColor\":null,\"bgImage\":null,\"cont\":[{\"type\":\"text\",\"cont\":\"<h1 class=\\\"_headline\\\">Terms and Conditions<\/h1><p><strong>Table of Contents<\/strong><\/p><p>1. Scope of Application<br \/>2. Conclusion of Contract<br \/>3. Right of Withdrawal<br \/>4. Prices and Payment Terms<br \/>5. Delivery and Shipping Conditions<br \/>6. Granting of Usage Rights for Digital Content<br \/>7. Retention of Title<br \/>8. Warranty (Liability for Defects)<br \/>9. Special Conditions for Processing Goods According to Customer Specifications<br \/>10. Special Conditions for Assembly\/Installation Services<br \/>11. Redemption of Promotional Vouchers<br \/>12. Redemption of Gift Vouchers<br \/>13. Applicable Law<br \/>14. Alternative Dispute Resolution<\/p><h1 class=\\\"_Default\\\"><strong>1. Scope of Application<\/strong><br \/><strong>1.1<\/strong> These Terms and Conditions (\\u201cT&amp;Cs\\u201d) of Bockauf Studio (\\u201cSeller\\u201d) apply to all contracts for the delivery of goods concluded between a consumer or entrepreneur (\\u201cCustomer\\u201d) and the Seller via the Seller\\u2019s online shop. The inclusion of the Customer\\u2019s own terms and conditions is hereby rejected unless otherwise agreed.<\/h1><p><strong>1.2<\/strong> These T&amp;Cs also apply to contracts for the delivery of vouchers unless otherwise stipulated.<\/p><p><strong>1.3<\/strong> These T&amp;Cs also apply to contracts for the delivery of tickets unless otherwise expressly stated. These T&amp;Cs govern only the sale of tickets for specific events described in the item description and not the execution of such events. The execution of events is governed exclusively by the statutory provisions between the participant and the organiser. The Seller is not liable for the proper execution of the event unless it is also the organiser.<\/p><p><strong>1.4<\/strong> These T&amp;Cs also apply to contracts for the provision of digital content unless otherwise stated. Digital content refers to data created and provided in digital form.<\/p><p><strong>1.5<\/strong> A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business, or profession.<\/p><p><strong>1.6<\/strong> An entrepreneur is a natural or legal person or a partnership with legal capacity acting in the exercise of its commercial or independent professional activity when concluding a legal transaction.<\/p><h1 class=\\\"_Default\\\"><strong>2. Conclusion of Contract<\/strong><br \/><strong>2.1<\/strong> Product descriptions in the online shop do not constitute binding offers but serve as an invitation for the Customer to submit a binding offer.<\/h1><p><strong>2.2<\/strong> The Customer submits a binding offer via the online order form by placing goods in the shopping cart and completing the order process.<\/p><p><strong>2.3<\/strong> The Seller may accept the offer within five days by:<\/p><h1 class=\\\"_Default\\\">sending an order confirmation in text form, or delivering the goods, or requesting payment.<\/h1><p>The contract is concluded at the time one of these occurs first.<\/p><p><strong>2.4<\/strong> If PayPal payment is selected, payment processing is carried out via PayPal (Europe) S.\\u00e0 r.l. et Cie, S.C.A., Luxembourg, subject to PayPal\\u2019s terms. In this case, the Seller declares acceptance of the offer at the time the Customer completes the order process.<\/p><p><strong>2.5<\/strong> The contract text is stored and sent to the Customer after order completion.<\/p><p><strong>2.6<\/strong> Input errors can be corrected before final submission of the order.<\/p><p><strong>2.7<\/strong> The contract language is German.<\/p><p><strong>2.8<\/strong> Order processing takes place via email and automated systems.<\/p><p><strong>2.9<\/strong> For alcoholic products, the Customer confirms legal age.<\/p><h1 class=\\\"_Default\\\"><strong>3. Right of Withdrawal<\/strong><br \/>Consumers have a statutory right of withdrawal. Further details are provided in the Seller\\u2019s withdrawal policy.<\/h1><h1 class=\\\"_Default\\\"><strong>4. Prices and Payment Terms<\/strong><br \/><strong>4.1<\/strong> Prices are final prices. The Seller is a small business according to \\u00a719 German VAT Act (UStG); VAT is not charged.<\/h1><p><strong>4.2<\/strong> Additional costs (e.g. bank fees, customs duties) may apply for deliveries outside the EU.<\/p><p><strong>4.3<\/strong> Available payment methods are shown in the online shop.<\/p><h1 class=\\\"_Default\\\"><strong>5. Delivery and Shipping Conditions<\/strong><br \/><strong>5.1<\/strong> Delivery is made within the stated delivery area to the address provided.<\/h1><p><strong>5.2<\/strong> If delivery fails due to the Customer, they bear the costs.<\/p><p><strong>5.3<\/strong> Risk transfers to entrepreneurs upon handover to the carrier; for consumers upon delivery unless otherwise regulated.<\/p><p><strong>5.4<\/strong> The Seller may withdraw from the contract in case of non-availability of goods.<\/p><p><strong>5.5<\/strong> Pickup is possible if offered.<\/p><p><strong>5.6<\/strong> Vouchers may be delivered digitally.<\/p><p><strong>5.7<\/strong> Tickets may be delivered digitally.<\/p><p><strong>5.8<\/strong> Digital content may be delivered via download, email, or direct access.<\/p><h1 class=\\\"_Default\\\"><strong>6. Granting of Usage Rights for Digital Content<\/strong><br \/><strong>6.1<\/strong> The Seller grants a non-exclusive, unlimited, personal right of use.<\/h1><p><strong>6.2<\/strong> Redistribution or copying for third parties is not permitted.<\/p><p><strong>6.3<\/strong> Rights are granted only after full payment.<\/p><h1 class=\\\"_Default\\\"><strong>7. Retention of Title<\/strong><br \/>Goods remain the property of the Seller until full payment is received.<\/h1><h1 class=\\\"_Default\\\"><strong>8. Warranty (Liability for Defects)<\/strong><br \/>Statutory warranty rights apply. For entrepreneurs, limitation periods may be reduced to one year for new goods. Other statutory provisions remain unaffected.<\/h1><h1 class=\\\"_Default\\\"><strong>9. Processing According to Customer Specifications<\/strong><br \/>The Customer is responsible for providing lawful content and indemnifies the Seller against third-party claims.<\/h1><h1 class=\\\"_Default\\\"><strong>10. Assembly\/Installation Services<\/strong><br \/>The Seller may use subcontractors. The Customer must ensure access and provide necessary information. Risk passes after completion of installation.<\/h1><h1 class=\\\"_Default\\\"><strong>11. Promotional Vouchers<\/strong><br \/>Promotional vouchers are subject to specific conditions, cannot be redeemed after purchase, and are non-cashable.<\/h1><h1 class=\\\"_Default\\\"><strong>12. Gift Vouchers<\/strong><br \/>Gift vouchers are valid for three years and are transferable. They cannot be redeemed for cash.<\/h1><h1 class=\\\"_Default\\\"><strong>13. Applicable Law<\/strong><br \/>German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection laws of the country of residence remain unaffected.<\/h1><h1 class=\\\"_Default\\\"><strong>14. Alternative Dispute Resolution<\/strong><br \/>The EU Commission provides an online dispute resolution platform: https:\/\/ec.europa.eu\/consumers\/odr<\/h1><p>The Seller is not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\",\"align\":\"top\",\"row\":0,\"col\":0,\"colspan\":9,\"offsetx\":0,\"offsety\":0,\"spaceabove\":0,\"spacebelow\":0,\"yvel\":1,\"push\":0,\"relid\":2,\"absolute_position\":false}]}","phonegrid":"{\"colCount\":12,\"colGutter\":1,\"rowGutters\":[],\"frameMargin\":5,\"topFrameMargin\":\"10\",\"rightFrameMargin\":5,\"bottomFrameMargin\":\"15\",\"leftFrameMargin\":5,\"mus\":{\"colGutterMu\":\"%\",\"rowGutterMu\":\"%\",\"topFrameMu\":\"%\",\"bottomFrameMu\":\"%\",\"frameMu\":\"%\"},\"rowAttrs\":[{\"relid\":3}],\"bgColor\":null,\"bgImage\":null,\"cont\":[{\"type\":\"text\",\"cont\":\"<h1 class=\\\"_headline\\\">Terms and Conditions<\/h1><p><strong>Table of Contents<\/strong><\/p><p>1. Scope of Application<br \/>2. Conclusion of Contract<br \/>3. Right of Withdrawal<br \/>4. Prices and Payment Terms<br \/>5. Delivery and Shipping Conditions<br \/>6. Granting of Usage Rights for Digital Content<br \/>7. Retention of Title<br \/>8. Warranty (Liability for Defects)<br \/>9. Special Conditions for Processing Goods According to Customer Specifications<br \/>10. Special Conditions for Assembly\/Installation Services<br \/>11. Redemption of Promotional Vouchers<br \/>12. Redemption of Gift Vouchers<br \/>13. Applicable Law<br \/>14. Alternative Dispute Resolution<\/p><h1 class=\\\"_Default\\\"><strong>1. Scope of Application<\/strong><br \/><strong>1.1<\/strong> These Terms and Conditions (\\u201cT&amp;Cs\\u201d) of Bockauf Studio (\\u201cSeller\\u201d) apply to all contracts for the delivery of goods concluded between a consumer or entrepreneur (\\u201cCustomer\\u201d) and the Seller via the Seller\\u2019s online shop. The inclusion of the Customer\\u2019s own terms and conditions is hereby rejected unless otherwise agreed.<\/h1><p><strong>1.2<\/strong> These T&amp;Cs also apply to contracts for the delivery of vouchers unless otherwise stipulated.<\/p><p><strong>1.3<\/strong> These T&amp;Cs also apply to contracts for the delivery of tickets unless otherwise expressly stated. These T&amp;Cs govern only the sale of tickets for specific events described in the item description and not the execution of such events. The execution of events is governed exclusively by the statutory provisions between the participant and the organiser. The Seller is not liable for the proper execution of the event unless it is also the organiser.<\/p><p><strong>1.4<\/strong> These T&amp;Cs also apply to contracts for the provision of digital content unless otherwise stated. Digital content refers to data created and provided in digital form.<\/p><p><strong>1.5<\/strong> A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business, or profession.<\/p><p><strong>1.6<\/strong> An entrepreneur is a natural or legal person or a partnership with legal capacity acting in the exercise of its commercial or independent professional activity when concluding a legal transaction.<\/p><h1 class=\\\"_Default\\\"><strong>2. Conclusion of Contract<\/strong><br \/><strong>2.1<\/strong> Product descriptions in the online shop do not constitute binding offers but serve as an invitation for the Customer to submit a binding offer.<\/h1><p><strong>2.2<\/strong> The Customer submits a binding offer via the online order form by placing goods in the shopping cart and completing the order process.<\/p><p><strong>2.3<\/strong> The Seller may accept the offer within five days by:<\/p><h1 class=\\\"_Default\\\">sending an order confirmation in text form, or delivering the goods, or requesting payment.<\/h1><p>The contract is concluded at the time one of these occurs first.<\/p><p><strong>2.4<\/strong> If PayPal payment is selected, payment processing is carried out via PayPal (Europe) S.\\u00e0 r.l. et Cie, S.C.A., Luxembourg, subject to PayPal\\u2019s terms. In this case, the Seller declares acceptance of the offer at the time the Customer completes the order process.<\/p><p><strong>2.5<\/strong> The contract text is stored and sent to the Customer after order completion.<\/p><p><strong>2.6<\/strong> Input errors can be corrected before final submission of the order.<\/p><p><strong>2.7<\/strong> The contract language is German.<\/p><p><strong>2.8<\/strong> Order processing takes place via email and automated systems.<\/p><p><strong>2.9<\/strong> For alcoholic products, the Customer confirms legal age.<\/p><h1 class=\\\"_Default\\\"><strong>3. Right of Withdrawal<\/strong><br \/>Consumers have a statutory right of withdrawal. Further details are provided in the Seller\\u2019s withdrawal policy.<\/h1><h1 class=\\\"_Default\\\"><strong>4. Prices and Payment Terms<\/strong><br \/><strong>4.1<\/strong> Prices are final prices. The Seller is a small business according to \\u00a719 German VAT Act (UStG); VAT is not charged.<\/h1><p><strong>4.2<\/strong> Additional costs (e.g. bank fees, customs duties) may apply for deliveries outside the EU.<\/p><p><strong>4.3<\/strong> Available payment methods are shown in the online shop.<\/p><h1 class=\\\"_Default\\\"><strong>5. Delivery and Shipping Conditions<\/strong><br \/><strong>5.1<\/strong> Delivery is made within the stated delivery area to the address provided.<\/h1><p><strong>5.2<\/strong> If delivery fails due to the Customer, they bear the costs.<\/p><p><strong>5.3<\/strong> Risk transfers to entrepreneurs upon handover to the carrier; for consumers upon delivery unless otherwise regulated.<\/p><p><strong>5.4<\/strong> The Seller may withdraw from the contract in case of non-availability of goods.<\/p><p><strong>5.5<\/strong> Pickup is possible if offered.<\/p><p><strong>5.6<\/strong> Vouchers may be delivered digitally.<\/p><p><strong>5.7<\/strong> Tickets may be delivered digitally.<\/p><p><strong>5.8<\/strong> Digital content may be delivered via download, email, or direct access.<\/p><h1 class=\\\"_Default\\\"><strong>6. Granting of Usage Rights for Digital Content<\/strong><br \/><strong>6.1<\/strong> The Seller grants a non-exclusive, unlimited, personal right of use.<\/h1><p><strong>6.2<\/strong> Redistribution or copying for third parties is not permitted.<\/p><p><strong>6.3<\/strong> Rights are granted only after full payment.<\/p><h1 class=\\\"_Default\\\"><strong>7. Retention of Title<\/strong><br \/>Goods remain the property of the Seller until full payment is received.<\/h1><h1 class=\\\"_Default\\\"><strong>8. Warranty (Liability for Defects)<\/strong><br \/>Statutory warranty rights apply. For entrepreneurs, limitation periods may be reduced to one year for new goods. Other statutory provisions remain unaffected.<\/h1><h1 class=\\\"_Default\\\"><strong>9. Processing According to Customer Specifications<\/strong><br \/>The Customer is responsible for providing lawful content and indemnifies the Seller against third-party claims.<\/h1><h1 class=\\\"_Default\\\"><strong>10. Assembly\/Installation Services<\/strong><br \/>The Seller may use subcontractors. The Customer must ensure access and provide necessary information. Risk passes after completion of installation.<\/h1><h1 class=\\\"_Default\\\"><strong>11. Promotional Vouchers<\/strong><br \/>Promotional vouchers are subject to specific conditions, cannot be redeemed after purchase, and are non-cashable.<\/h1><h1 class=\\\"_Default\\\"><strong>12. Gift Vouchers<\/strong><br \/>Gift vouchers are valid for three years and are transferable. They cannot be redeemed for cash.<\/h1><h1 class=\\\"_Default\\\"><strong>13. Applicable Law<\/strong><br \/>German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection laws of the country of residence remain unaffected.<\/h1><h1 class=\\\"_Default\\\"><strong>14. Alternative Dispute Resolution<\/strong><br \/>The EU Commission provides an online dispute resolution platform: https:\/\/ec.europa.eu\/consumers\/odr<\/h1><p>The Seller is not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\",\"align\":\"bottom\",\"row\":0,\"col\":0,\"colspan\":12,\"offsetx\":0,\"offsety\":0,\"spaceabove\":0,\"spacebelow\":0,\"yvel\":1,\"push\":0,\"relid\":2,\"absolute_position\":false}]}","_links":{"self":[{"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/pages\/5856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/comments?post=5856"}],"version-history":[{"count":0,"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/pages\/5856\/revisions"}],"wp:attachment":[{"href":"https:\/\/bockauf.studio\/en\/wp-json\/wp\/v2\/media?parent=5856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}